Frequently Asked Questions
Everything you need to know about OMNIA professional beauty tools and your order.
What makes OMNIA brushes different from other professional brushes?
OMNIA brushes are handcrafted using the highest quality materials, including premium natural hair or our exclusive Omnilux synthetic fibers. Each brush is designed with a weighted, ergonomic handle and a reinforced ferrule to ensure durability and precision for professional makeup artists and enthusiasts alike.
How should I clean and maintain my OMNIA brushes?
To preserve the life of your brushes, we recommend cleaning them weekly with a gentle brush cleanser or mild soap. Avoid submerging the entire handle in water; instead, rinse the bristles under lukewarm water, reshape them, and lay the brushes flat to dry.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping within the continental U.S. typically takes 3-7 business days, while international shipping times vary by destination. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We want you to love your tools. If you are not completely satisfied, you may return unused and unopened products within 30 days of purchase for a full refund. Please note that for hygiene reasons, we cannot accept returns on used makeup brushes.
Do you offer professional discounts for makeup artists?
Yes, we offer an exclusive OMNIA Pro program for certified makeup artists and industry professionals. Once your application is approved, you will receive professional-tier pricing on all individual brushes and sets.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.